Customer Information
Ian Jones Electrical Contractors Ltd. is committed to providing high-quality workmanship & excellent customer service
Business Name:
Ian Jones Electrical Contractors Ltd.
Telephone:
01686 689376
Registered Address:
3 Village Workshops
Caersws
Powys
SY17 5NA
Company Registration Number:
08972048
VAT Registration Number:
118472512
Customer Feedback & Complaints Procedure
Ian Jones Electrical Contractors Ltd. is committed to providing a high standard of service. If you are dissatisfied with any aspect of our work, we encourage you to contact us so that we can investigate your concerns and work towards a satisfactory resolution.
Ian Jones Electrical Contractors Ltd. adheres to the NICEIC Complaints Procedure.
You can contact us by telephone on 01686 689376 or in writing at our registered address shown above.
Alternative Dispute Resolution (ADR)
Where a complaint cannot be resolved directly, Ian Jones Electrical Contractors Ltd. subscribes to the NICEIC Alternative Dispute Resolution (ADR) scheme. Further information regarding the ADR process will be provided where appropriate.
Insurance
Ian Jones Electrical Contractors Ltd. maintains comprehensive insurance cover appropriate for the electrical contracting services we provide. Details of our current insurance policies are shown below.
Employers’ Liability Insurance
Provider: Sutton Specialist Risks
Indemnity Limit: £10,000,000
Public Liability Insurance
Provider: Sutton Specialist Risks
Indemnity Limit: £5,000,000
Products Liability Insurance
Provider: Sutton Specialist Risks
Indemnity Limit: £5,000,000
Professional Indemnity Insurance
Provider: AIG
Indemnity Limit: £2,000,000
TrustMark
Ian Jones Electrical Contractors Ltd is TrustMark Registered and is committed to maintaining the high standards of workmanship, customer service and consumer protection required by the TrustMark scheme.
Our TrustMark Scheme Provider is NAPIT.
We are TrustMark registered for the following trades:
Solar Panel Installers (PV) [MCS]
Battery Storage Systems [MCS]
As a TrustMark Registered Business, we are committed to meeting the standards set out in the TrustMark Customer Charter.
You can view the Customer Charter here: TrustMark Customer Charter (PDF)
